Here is the note I just submitted at Safeway’s website.
I’ve been shopping at the Hawaii Kai location since it was ever there. I love your store. However, one thing that I have experienced with 100% consistency is that your ahi poke is terrible. It’s not just bad. It’s inedible, maybe even poisonous.
It’s been 5 years since I returned my last pound of poke & today I decided to give it a try again, & it was a mistake. The fish is flat & metallic tasting, & so mushy that I picture someone playing mailbox baseball with it prior to chopping it up with a blunt hatchet. I purchased both “fresh” (I don’t think so, btw) & “fresh frozen” & both are terrible. Both are also so overseasoned (presumably to disguise poor fish quality?) that the slime alone (& there is a LOT of it) is probably tomorrow’s gastritis. I’m not going to ask for a refund because this was a result of my own stupidity. However, because I like your store, I’d like you to know… that fish is bad. It’s really bad.